Five Monkeys Barbecue Sauce
Five Monkeys Barbecue Sauce
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Returns & Refunds

We want to offer you the best service we can, but sometimes things happen. We will do our best to accommodate you if your return meets the following:


Returns are accepted within 15 days of purchase.


Upon receipt of your order, if you are not completely satisfied, please contact us within 15 days of purchase for a refund or replacement.


If you are unhappy with your purchase once you have received your package, items purchased must be unused, unopened, and unworn to qualify for a return and refund. Items that do not meet these qualifications will not be eligible for a return or a refund. Damaged or incorrect products are eligible for returns. You are eligible for a refund before your items have shipped. If you do not receive your package within 15 days of purchase, you are eligible for a refund. 


TO RETURN AND/OR RECEIVE A REFUND, YOU MUST USE THE CONTACT CARD BELOW


Your refund request will be reviewed to determine eligibility. Once a request is determined eligible for a refund, you will receive a pre-paid shipping label to return your products. PRODUCTS MUST BE RETURNED TO RECEIVE A REFUND. Once the products have been sent back, your refund will be processed.


Refunds can be expected to appear in your bank account within 10-12 days after a refund is processed.

Return & Refund Request

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